FCC requires Sonic to process the request in one day. I can't believe they're still screwing around after I filed a complaint and I received so many apologies that the process was going to be fixed.
https://www.fcc.gov/consumers/guides/ke ... -providers
Yup, nothing has really changed. Sonic really needs to setup a strict guideline for supports to follow. None of them really knew what to do on port out requests.
I recently ported two numbers out of Sonic bonded service, there wasn't any problem, the numbers ported out quickly and Sonic replaced the numbers with new numbers.
It's possible that your numbers were directly with Sonic, instead of Sonic reselling through XO. It's Sonic and XO that really creates huge headache.