How about a CommPortal app?

Fusion Voice service, features and help.
5 posts Page 1 of 1
by mbabco » Tue Apr 26, 2022 2:38 pm
I love the CommPortal app and use the call forwarding section pretty much daily. We've got a landline and my wife and I both have a cell, and depending on what's up that day or where we are, where we want the phone to ring changes.

I'd love to have a CommPortal App for my phone. Sure, I can always log-in in a web browser; a dedicated app would be so much more convenient when I want to change settings away from a computer.
by keilanisonic » Tue Apr 26, 2022 3:33 pm
Hello,

We do have something very close to what you're asking; you can go into Member tools to get it set up; here are the directions to get it set up https://help.sonic.com/hc/en-us/article ... mmunicator

If you run into any problems, please don't hesitate to reach out. Have a good day!
Keilani H
Community & Escalations Specialist
Sonic
by mbabco » Tue Apr 26, 2022 5:49 pm
I already have Sonic Mobile Communicator on my phone. It doesn't appear to have the functionality I'm looking for – specifically, to change my call forwarding options. If it is in there, please give instructions for accessing.
by syntaxsid1 » Wed Apr 27, 2022 10:38 am
Hello,

You'll need to designate which number you would like call forwarding to use in member tools first. This way it's established. You can then enable/disable call forwarding in member tools, OR you can do this on the phone by dialing *72 to enable call forwarding and *73 to disable call forwarding. This way, you don't need a comm portal or app but can do this "on the fly". I hope this information helps. Take Care.
Jeff M. with Community Escalations @ Sonic
by mbabco » Wed Apr 27, 2022 4:44 pm
All well and good. I'd still love an app that lets me do everything in the app that I can do on the computer and just as easily. Besides, the number I want to forward to may change from what I've put in the app – it would be one of 2 cells but it can change during the day.
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