by drosen35 » Fri Apr 09, 2021 8:44 pm
I've just been "upgraded" from DSL to fiber, and the voicemail system is overly complex and doesn't do the basics as well as the previous version! What the?!

I can't change the number of rings to answer from my phone. I have to log in to member tools, which is more time consuming.

I can't decide on a message by message basis to check the information about the message. I can listen to the message, listen to the information, or both. But that's a global setting. I used to be able to listen to a message, and then decide to listen to the message "envelope" if I wanted/needed that information. Why us this no longer an option?

Don't get me wrong, it's nice to have all the extra bells and whistles. But not at the expense of losing simple access to the basics. I wonder if the developers of this system ever use it?

I used to *love* Sonic. Not so much anymore...