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Change "send to voicemail" setting from phone

Posted: Wed Apr 07, 2021 3:57 pm
by drosen35
My service has just been switched to fiber. Tech support told me how to change the number of seconds before a call is sent to voicemail, but it requires logging into Member Tools. I'm used to having access to all my voicemail settings from the phone. Losing this capacity is annoying. Please make this setting available from the *99 menu system.

Re: Change "send to voicemail" setting from phone

Posted: Wed Feb 02, 2022 10:31 am
by syntaxsid1
Hello,

Although there are many options you can do with the *99 menu, changing the amount of rings before your phone picks up is not typically one in high demand. This is usually because once this setting is established, it's never revisited. We're sorry for the inconvenience this may cause you. If this becomes something that is requested by more individuals in the future, we will absolutely address this. I apologize for the delay in my response. I hope this helps. Have a great day.


Kind Regards,

Jeff M - CES