I have had Sonic fiber for two years almost and had Comcast triple play before that (and Sonic Fusion before that and DSL before than ...). I got a call from our alarm monitoring company today that they received a “garbled” message from our alarm system (which uses the phone line). This is only the second time anything like that has happened as far as I am aware.
But they said it is likely because I am using VOIP instead of an actual analog phone line. I have been using VOIP for many years so I am wondering if this is a common occurrence and if there is any configuration or troubleshooting I can do internally or on the Sonic side of the VoIP is no longer behaving as well as previously.
But they said it is likely because I am using VOIP instead of an actual analog phone line. I have been using VOIP for many years so I am wondering if this is a common occurrence and if there is any configuration or troubleshooting I can do internally or on the Sonic side of the VoIP is no longer behaving as well as previously.