I am a long term Sonic customer. I recently switched to Sonic Fusion.
I have discovered that because my phone is attached to the modem now, if I turn off the modem, my phone will have to be reset by Sonic.
I also noticed that the modem is ATTs.
Is it possible to get a modem that can be temporarily turned off while not taking my phone offline necessitating a phone call to Sonic to have it reset?
I very much want to turn off the modem at night.
Thank you!
Jonica Brooks
I have discovered that because my phone is attached to the modem now, if I turn off the modem, my phone will have to be reset by Sonic.
I also noticed that the modem is ATTs.
Is it possible to get a modem that can be temporarily turned off while not taking my phone offline necessitating a phone call to Sonic to have it reset?
I very much want to turn off the modem at night.
Thank you!
Jonica Brooks