by
ankh » Wed May 23, 2018 8:35 am
Say, Sonic staff, a followup question.
I realize my suggestion that Sonic offer a "concierge" to answer the phone was wildly wishful thinking.
But could Sonic create a simple "bot challenge" akin to what Google does for blog posts?
Like this:
An automated voice that asks "Please prove you're a human being by answering a simple arithmetic question with an answer between 1 and 9, please use your phone keypad to respond. What is six plus two?"
and like this:
"Yes, six plus two is eight. Your call is now ringing at the number you dialed. If it is not answered, it may go to voicemail. If it does please leave your number so someone can call you back"
or
"Sorry, '1111' is not correct. Please leave your number at the beep and someone may call you back."