New Sonic user here. I switched from Comcast who charged me exactly $60/ month (as advertised when I agreed to the contract which just expired). I just got my first Sonic bill and expected it to be $60 as well (also as advertised) and am extremely unhappy to see it is actually $70.11 because of all these voice-related fees. My voice service isn't even hooked up, and my installer even told me pretty much no one actually uses it. This is extremely dishonest advertising. I am disheartened to see that people have expressed this frustration going back over 4 years to no avail.
I wish I had come across this thread before I signed up, because I would not have done so. As it is, I am thinking of cancelling and going back to Comcast who will still give me the $60/month rate with a new contract. I switched because I thought, "Great, I can switch and get faster service from an ethical company for the same price!" This bait and switch on pricing with no option to remove the unpopular voice service has thrown that out the window.