When I try to make an outgoing call I get a busy signal. Incoming calls are OK. When dialing out I get a dialtone, dial the number then maybe 20 seconds of noises like the number dialed is being sent, then busy signal.
My analog phone is plugged into the Adtran 411 voice port, no digital filter as installer didn't provide, and as I recall said the Adtran 411 voice port is for analog phones and we just plug the analog phone in, that's it.
I've rebooted the Adtran 411 and no change.
I need the phone service now, and would appreciate help getting it up and running for outgoing calls.
Thanks for reaching out! I am sorry to hear you are having issues with your phone service. I have looked over your account and it seems that everything is working on our side. Have you tried any of the following.
1) Test with a different phone ?
2) Test with a different phone cable ?
Let us know if this makes a difference! Also make sure the existing phone cable is plugged in properly!