shell sh.sonic.net disconnects

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8 posts Page 1 of 1
by nhdesign » Mon May 27, 2019 4:55 am
It always connects, but it might stall in a few minutes or work for an hour.

Session stalls, a few minutes later all my keystrokes blast across the screen.
Or, I get a disconnect.

I happens on all the computers in the house.

Behavior is like this issue
viewtopic.php?f=13&t=5501&p=45279#p45279
at the time it was discovered that
"I'm not sure why, but your Comcast address ended up in hosts.deny again.
I've made some changes to denyhosts' behavior which should help mitigate this. -Scott"

Support says they don't do shell, told me to post in the forums.
I PM'd Scott, is he still here?

Thanks,
Vic
by scott » Tue May 28, 2019 5:29 pm
I'm investigating it, Vic...

Looks like you are connecting from some place far afield? It could be some vagary in the Internet between here and there. Possible we can try to troubleshoot that. Is there are particular time when this happens more often?

-Scott
by nhdesign » Wed May 29, 2019 11:01 am
Something must have needed to be looked at. It was up from
yesterday morning to this morning. I rebooted about 07:00 and it
is still working great.

Thanks,
Vic
by scott » Thu May 30, 2019 12:55 am
Glad that it is working. I didn't do anything, but I did pass on the issue to the NOC -- maybe they found something.

If it happens again, please try to get a traceroute from your system to shell.sonic.net.

-Scott
by nhdesign » Sun Jun 02, 2019 8:43 am
Started happening again yesterday. Has dropped me three times since I logged in this morning.


Sun 06/02 6:46 C:\projects\dco-mb-299-0498-001> tracert sonic.net

Tracing route to sonic.net [209.204.190.64]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms NHDESIGN [192.168.1.1]
2 2 ms 1 ms 2 ms 192.168.0.1
3 11 ms 11 ms 10 ms 10.46.64.1
4 91 ms 12 ms 11 ms bendor04dst51-bune12-27.network.tds.net [64.50.239.148]
5 127 ms 26 ms 20 ms bendor04cor51-bune451-110.network.tds.net [64.50.239.186]
6 25 ms 21 ms 25 ms sea-b2-link.telia.net [80.239.133.104]
7 45 ms 38 ms 38 ms sjo-b21-link.telia.net [62.115.118.169]
8 39 ms 38 ms 37 ms palo-b22-link.telia.net [62.115.115.216]
9 38 ms 38 ms 39 ms sonic-ic-325980-palo-b22.c.telia.net [213.248.81.255]
10 210 ms 38 ms 41 ms ae2.0.gw.equinix-sj.sonic.net [50.0.2.14]
11 42 ms 49 ms 52 ms 0.ge-1-1-3.gw.sr.sonic.net [64.142.0.197]
12 45 ms 43 ms 50 ms gig0-1.dist2-1.sr.sonic.net [209.204.191.160]
13 46 ms 52 ms 40 ms http://www.sonic.net [209.204.190.64]

Trace complete.
by nhdesign » Tue Jun 04, 2019 8:42 am
Tue 06/04 8:37 C:\projects\dco-flex>tracert sonic.net

Tracing route to sonic.net [209.204.190.64]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms NHDESIGN [192.168.1.1]
2 2 ms 2 ms 2 ms 192.168.0.1
3 69 ms 12 ms 12 ms 10.46.64.1
4 14 ms 12 ms 29 ms bendor04dst51-bune12-27.network.tds.net [64.50.239.148]
5 23 ms 21 ms 27 ms bendor04cor51-bune451-110.network.tds.net [64.50.239.186]
6 33 ms 41 ms 24 ms sea-b2-link.telia.net [80.239.133.104]
7 38 ms 44 ms 39 ms sjo-b21-link.telia.net [62.115.118.169]
8 269 ms 305 ms 49 ms palo-b22-link.telia.net [62.115.115.216]
9 46 ms 244 ms 81 ms sonic-ic-325980-palo-b22.c.telia.net [213.248.81.255]
10 277 ms 69 ms 44 ms ae2.0.gw.equinix-sj.sonic.net [50.0.2.14]
11 52 ms 62 ms 43 ms 0.ge-1-1-3.gw.sr.sonic.net [64.142.0.197]
12 83 ms 44 ms 51 ms gig0-1.dist2-1.sr.sonic.net [209.204.191.160]
13 59 ms 42 ms 43 ms www.sonic.net [209.204.190.64]

Trace complete.
by nhdesign » Tue Jun 04, 2019 8:44 am
scott wrote:
Glad that it is working. I didn't do anything, but I did pass on the issue to the NOC -- maybe they found something.

If it happens again, please try to get a traceroute from your system to shell.sonic.net.

-Scott


It started disconnecting again Saturday morning. Or, that is when I noticed it.

Thanks,
Vic
by nhdesign » Wed Jun 05, 2019 1:37 pm
scott wrote:
Glad that it is working. I didn't do anything, but I did pass on the issue to the NOC -- maybe they found something.

If it happens again, please try to get a traceroute from your system to shell.sonic.net.

-Scott




Scott,

This morning I got 3 disconnects in just a few minutes each. The
GUI stuff through www.sonic.net always works. The problem is no
Sonic in general, only sh.sonic.net. Sometimes it does not
disconnect, sometimes I type something and 5 or 10 minutes later
the text appears on the screen. What if it is a CPU or Memory
hog. Is there a script I can run when it is having problems that
would help you to track down the culprit?

Thanks,
Vic
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