Sonic's Faxline service stopped working with Gmail today. Faxes that are being sent are stuck on Gmail's server side...and there is no way for Sonic to retrieve or access the received faxes from their end.
The only advice I have is to add a non-gmail address to your FaxLine as a backup receiver. This is a Gmail server side issue...they may be flagging the fax attachments as viruses/suspicious emails. We tested this on several unreleated gmail accounts and all are now blocking faxes coming from sonic.net
Hi Cass, I looked through our logs, and all 4 faxes to your number were successfully delivered from our email system to Google. If you do a search for email@example.com
in your gmail account, do all of the Faxline emails show up? I'd be interested to know if Google is tagging our emails as junk/spam.
-- Joe M
Sonic System Operations