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Is Faxline different from the “Send a Fax” webpage?

Posted: Mon Apr 15, 2019 7:14 pm
by holland.carol
Hi

I just setup Faxline and it’s “being provisioned”. My understanding is one Faxline is free. But I just wanted to make sure the free number isn’t the webpage where one has been able to send faxes for a few years now. Or did I accidentally order an extra paid service?

Re: Is Faxline different from the “Send a Fax” webpage?

Posted: Wed Apr 17, 2019 11:40 am
by joemuller
The Send-A-Fax tool is doesn't require any extra setup, since it's always sending from the same number - you provide a document (and optionally a cover letter), then it sends it along to the number of your choosing.

The FaxLine option sets up a phone number for you that, when a fax is sent to it, converts it into a form that is emailed to you - this is commonly known as 'Virtual Fax', since there's a 'virtual' fax machine. As a courtesy, you get one free FaxLine if you have a connectivity (Internet access) service with us.

-- Joe M

Re: Is Faxline different from the “Send a Fax” webpage?

Posted: Sat Apr 20, 2019 2:22 pm
by holland.carol
Thanks Joe!