So I have been a user of Sonic for a month, and I need ipv6 enabled to access my office emails and vpn and stuffs.
When I go to my member page, under internet connections, in the Fusion IPV6 Configuration option, I get an error saying:
"We're sorry, but we were unable to find a supported managed IPV6 capable modem associated with this service address. If you are currently renting a model and believe this to be in error, please contact Support"
So, I did contact the support. Twice. The first time, I was asked to reset the modem, which I did. They said the error will go away in 24 hours. I waited 1 week for that to happen. No improvement.
I called again today. Today they said that all their modems are IPV6 capable, and all I can do it to check on forums. I am okay to do that.
But, my point is, sonic's website diagnostic for my modem is showing the modem, which i rented from sonic, is not IPv6 capable. I am attaching the screenshot where it says that.
I am willing to put in work to get the ipv6 tunnelling working, but i do need a ipv6 capable modem before that. So, what I am missing?
Sonic's membership page says my modem is not IPV6 compatible.
Their tech support says it is compatible.
So, how can I test it and get an ipv6 tunnel working on a sonic internet?