FAX didn't send...

Advanced feature discussion, beta programs and unsupported "Labs" features.
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by paleale » Mon Sep 24, 2018 5:27 pm
Sent two faxes...one with 11-page PDF, another was just a cover page. Never showed up in the 'status' page a couple hours later. Hoping someone can take a peek and see what's up. Thanks in advance.

by guarino » Tue Sep 25, 2018 2:14 pm
Hello Alan,

The most likely cause is that there was an error in the way the form was filled out, for example when you attempted to send a fax with just the cover sheet it would have said "Please select a file" next to "File to Fax (PDF or TXT)." It looks like your fax from this morning sent without issue though.

Justin Guarino
Sonic System Operations
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