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FAX didn't send...

Posted: Mon Sep 24, 2018 5:27 pm
by paleale
Sent two with 11-page PDF, another was just a cover page. Never showed up in the 'status' page a couple hours later. Hoping someone can take a peek and see what's up. Thanks in advance.


Re: FAX didn't send...

Posted: Tue Sep 25, 2018 2:14 pm
by guarino
Hello Alan,

The most likely cause is that there was an error in the way the form was filled out, for example when you attempted to send a fax with just the cover sheet it would have said "Please select a file" next to "File to Fax (PDF or TXT)." It looks like your fax from this morning sent without issue though.