Can't re-connect to VPN

Advanced feature discussion, beta programs and unsupported "Labs" features.
4 posts Page 1 of 1
by avinnik » Tue Oct 03, 2017 5:41 pm
Hello, I used to be able to connect to VPN.sonic.net easily, but now I receive 'authentication failed" message. Please help
by amayfield » Thu Oct 05, 2017 9:39 am
Taking a look at the authentication logs you were failing to auth due to incorrect password, however later in the day I see you passing auth. If you're still having trouble connecting to the VPN please let us know.
Andrew M.
Community & Escalations Manager
Sonic
by coverston03 » Sat Oct 14, 2017 6:05 pm
I recently had to go here: https://wiki.sonic.net/wiki/VPN_Service to install the new VPN client.

As the previous Cisco client failed to authenticate.

The Cisco client was originally found here: https://wiki.sonic.net/wiki/Cisco_VPN_Client
by cherrylv » Mon Jun 28, 2021 4:36 pm
At failed login, this system message was received:
Authentication Failed
SESSION: Your session has expired.
Please authenticate.
4 posts Page 1 of 1

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