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Can't re-connect to VPN
Posted: Tue Oct 03, 2017 5:41 pm
by avinnik
Hello, I used to be able to connect to VPN.sonic.net easily, but now I receive 'authentication failed" message. Please help
Re: Can't re-connect to VPN
Posted: Thu Oct 05, 2017 9:39 am
by amayfield
Taking a look at the authentication logs you were failing to auth due to incorrect password, however later in the day I see you passing auth. If you're still having trouble connecting to the VPN please let us know.
Re: Can't re-connect to VPN
Posted: Sat Oct 14, 2017 6:05 pm
by coverston03
I recently had to go here:
https://wiki.sonic.net/wiki/VPN_Service to install the new VPN client.
As the previous Cisco client failed to authenticate.
The Cisco client was originally found here:
https://wiki.sonic.net/wiki/Cisco_VPN_Client
Need Help: I cannot reconnect to VPN
Posted: Mon Jun 28, 2021 4:36 pm
by cherrylv
At failed login, this system message was received:
Authentication Failed
SESSION: Your session has expired.
Please authenticate.