Very rarely recieve a e-fax.

Advanced feature discussion, beta programs and unsupported "Labs" features.
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by EWNM » Tue Mar 28, 2017 11:01 am
We have an e-fax account set up and when we get faxed over something, only about 10% of the time we actually receive the fax in the 'Notes' section, usually it will say 0 pages received, and no email. This doesn't seem to be a mistake on the sender, as this has been an issue with various fax numbers, (about 8 different numbers).

Every time we try to troubleshoot this issue over the phone and get a test fax from sonic, it always works and we receive a email with the attachment.

This has been an issue for several months.

What should we do?
Do you think we should replace the fax number and that will help?
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