I used your service too send a fax from 650-716-4744 to 888-643-9628 at 14:37 PST on 2/28/17 with the option to include cover letter. I did not copy down the content of the cover letter before I sent the fax. The option to "View Sent Faxes” only shows me some of the metadata and does not show the actual fax. The confirmation email shows subject, from name, to name, and “cover_letter:1” There is nothing about the text of the cover letter.
Is there any way I can see the contents of the “cover letter” portion of the fax?
Longer term: Could there be an option to include the cover letter text in the confirmation email? There is a possibility that “cover_letter:1” is an anomie with the reporting software picking up "true" rather than the text because the other fields shown already indicate that there was a cover letter.
Thanks,
Joe
Is there any way I can see the contents of the “cover letter” portion of the fax?
Longer term: Could there be an option to include the cover letter text in the confirmation email? There is a possibility that “cover_letter:1” is an anomie with the reporting software picking up "true" rather than the text because the other fields shown already indicate that there was a cover letter.
Thanks,
Joe