Fax failures
Posted: Tue Mar 07, 2017 3:44 pm
I'm developing software for a client to allow them to send faxes from their intraweb. I have two faxlines at Sonic to use for testing.
The faxes aren't arriving in my email. For one of the lines, the client's fax service reports a successful transmission, but I didn't receive it and there's no entry in my Sonic fax log. For the other it reports failure with no further details.
I've verified that both lines ring a fax tone when I dial them.
I see this has been posted about in the forums before, but the response has been that Lab features aren't supported. Since there's still a need for faxing documents, maybe it's time to get faxing out of beta and fix any bugs.
The faxes aren't arriving in my email. For one of the lines, the client's fax service reports a successful transmission, but I didn't receive it and there's no entry in my Sonic fax log. For the other it reports failure with no further details.
I've verified that both lines ring a fax tone when I dial them.
I see this has been posted about in the forums before, but the response has been that Lab features aren't supported. Since there's still a need for faxing documents, maybe it's time to get faxing out of beta and fix any bugs.