I sent a FAX today and the system retried 6 times because the status was "Unknown Status." Our recipient received the FAXes though. Let me know if you would like more info to troubleshoot. My user name, time of FAX, etc.
Hi,
Sorry for letting this go unacknowledged for so long. In testing a new feature I've also observed the same behavior.
Do you by chance recall if the receiving system was a physical fax machine, or a VOIP based or other type of computerized fax receiver (e.g. USB modem)?