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telephone voice says faxline not in service
Posted: Mon Nov 28, 2011 3:12 pm
by mgospe
I signed up for a fax line a month ago and received 707-595-5117. I was then able to send and receive faxes. Today, I tried to send a fax and received an error message. I then sent myself a fax from another number and heard a recorded message stating that the line was out of service. I am expecting several important faxes. Help please!!!
Re: telephone voice says faxline not in service
Posted: Mon Nov 28, 2011 5:05 pm
by kgc
I get modem tones when calling your faxline number from a Verizon cell, so it looks like the line is activated correctly. However, one of the programmers and I were already working on trying to figure out why your submitted faxes were getting rejected by the server.
Re: telephone voice says faxline not in service
Posted: Mon Nov 28, 2011 5:13 pm
by mgospe
My out of service message was because I was using my old fax number (taken out of service last month...DUH) to try to send myself a fax. Possibly, could you try to send me a fax and from your end see if it goes somewhere? I know I can't send out, but I don't know yet if I can receive a fax.
Mike
Re: telephone voice says faxline not in service
Posted: Mon Nov 28, 2011 5:18 pm
by kgc
I've sent you a test.
Re: telephone voice says faxline not in service
Posted: Mon Nov 28, 2011 5:21 pm
by mgospe
I'm not sure what happened, put it is now working both as a receiver and sender. Thanks for bearing with me.
Mike
Re: telephone voice says faxline not in service
Posted: Fri Jan 06, 2012 1:48 am
by kgc
No problem! By the way, you can also log into the forums with your regular username and password.