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Re: FaxLine logs incoming call but fails to receive fax

Posted: Mon Dec 02, 2019 9:18 am
by ankh
Don't know if the Sonic support folks are reading this.

Re: FaxLine logs incoming call but fails to receive fax

Posted: Mon Dec 02, 2019 3:34 pm
by joemuller
Ankh,

I was able to find your FaxLine number in our logs, but I don't see any inbound faxes since November 3rd. (prior to that, someone tried to fax it on October 29th) As best as I can tell, our fax server didn't see any incoming fax pages after picking up.

-- Joe M
System Operations

Re: FaxLine logs incoming call but fails to receive fax

Posted: Mon Dec 02, 2019 4:50 pm
by ankh
Joe, scroll back several comments; my problem was in late August, so you'd have to check earlier --- but I'm not the person who started the thread, so you may need to read the original post

Re: FaxLine logs incoming call but fails to receive fax

Posted: Wed Apr 01, 2020 2:04 pm
by ankh
Something's wonky -- I just got an email telling me:
You are receiving this notification because you are watching the topic
"FaxLine logs incoming call but fails to receive fax" at "Sonic.net". This
topic has received a reply by JeanniefLulp since your last visit.
But nothing new shows up in the forum thread.

NEVERMIND --- Support tells me it looks like a spammer hit the thread, the new post notice went out, then staff deleted the spam post.