Fax problem

Advanced feature discussion, beta programs and unsupported "Labs" features.
2 posts Page 1 of 1
by sunsetfocus » Thu Feb 11, 2021 11:35 am
Hi, I'm having trouble with receiving only somes faxes. Usually from the same 2 clients. On rare occassions, the fax will come through, but for the most part since 10/2020 the faxes received are logging in as 0 received. Any help in fixing this would be greatly appreciated.

Thank you!
by loherj » Thu Oct 12, 2023 4:59 pm
Hello there. Thank you for reaching out.

Is this issue still ongoing? When this is happening, are you using the Sonic Faxline service?

If this issue is intermittent, it may be a bit difficult to troubleshoot, but we may be able to find some details.
Jacob - Community & Escalations Specialist
Sonic
2 posts Page 1 of 1

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