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Fax worked first try, but not since

Posted: Wed Feb 05, 2020 10:41 am
by valerieharp31
Hi Sonic engineers.

I received notification for the first attempted and successful fax on Jan 30.
Since then, no luck. The file remains in the dropbox, but nothing happens.

I've tried with and without cover letters, and I've also tried changing the default notification email address and "From: [voice number]."

When I click Send Fax, the wheel spins and I see, "Please wait while we process your request" for less than one second.
Then, the file remains in the drop box. It is 38.2 kb.

Thanks for your help.