Sorry for the recent problems with our openvpn server. Please let me know if these issues continue, either by replying to this post or by emailing email@example.com
and referencing this post so that the issue can be assigned to me. Thanks for choosing Sonic! Here is some info that I just posted in another vpn thread on our forum:
I upgraded our openvpn server verison to the most current build on January 2nd (around 11pm) and included in the change log notes for the new version was a line that led me to believe that they have rectified the issue that was causing the PUSH_REQUEST to not get a reply back from the server. We do have monitoring in place for the server and the service that alerts our operations staff (which does have someone on call 24/7) and we have identified and improved some limitations that our monitoring had in place in an attempt to improve the service reliability.