Missing Inbound Fax

Advanced feature discussion, beta programs and unsupported "Labs" features.
2 posts Page 1 of 1
by buddyforbes » Thu Jun 13, 2019 1:16 am
I asked someone to send me a fax to my new FaxLine number, and the FaxLine History shows that the fax was received, but the fax was not sent to the recipient email address that I specified for my FaxLine number.

Is the fax stored somewhere, such that I can retrieve it or have it sent to another email address?
by ngufra » Thu Jun 13, 2019 11:10 am
It does not seem the faxes are stored for later retrieval.
What probably happened was the email you provided was invalid or delivery failed or it went to a spam folder or something.
You can put multiple recipients. maybe use your sonic issued email address and try to send yourself a fax (not sure it's supported) or send a fax to that number from another number to confirm it works. Then ask for the fax to be sent again.

Not it's a labs feature so it's not officially fully "supported"

It works for me to send and receive faxes and i find it super convenient.
Thank Sonic.
2 posts Page 1 of 1

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