Hi,
I've had Fusion for almost two years now here in Burlingame. A few months ago, the speed suddenly dropped by ~3Mbps (from 12Mbps to 9Mbps). Since we (Sonic or I) have not been able to restore the previous speed level, I just recently learned about a POTS splitter inside the NID and decided to investigate the current setup in my (very) old house.
On a side note, before switching to Sonic Fusion service, I had first AT&T DSL & phone service and once their 24Mbps U-verse became available, I switched the Internet to their U-verse service (not the POTS though). At that point they must have installed the new NID, which is now still being used for the Sonic Fusion service (see pic below; right-click on the image and to display the entire image). However, the POTS/ADSL splitter is not being used.
When I tried to change the phone wires to the red/green connectors of the splitter, there was no longer a dial tone on the phone. Changing the wires back again and there is the dial tone.
Does anyone know how I can utilize the POTS/ADSL splitter that's in the box?
BTW: The left side of the NIC is locked down by what seems to be a special type of screw that has a metal pin in the center. What type of tool do I need to open that or do I even need to?
Thanks,
Torsten
I've had Fusion for almost two years now here in Burlingame. A few months ago, the speed suddenly dropped by ~3Mbps (from 12Mbps to 9Mbps). Since we (Sonic or I) have not been able to restore the previous speed level, I just recently learned about a POTS splitter inside the NID and decided to investigate the current setup in my (very) old house.
On a side note, before switching to Sonic Fusion service, I had first AT&T DSL & phone service and once their 24Mbps U-verse became available, I switched the Internet to their U-verse service (not the POTS though). At that point they must have installed the new NID, which is now still being used for the Sonic Fusion service (see pic below; right-click on the image and to display the entire image). However, the POTS/ADSL splitter is not being used.
When I tried to change the phone wires to the red/green connectors of the splitter, there was no longer a dial tone on the phone. Changing the wires back again and there is the dial tone.
Does anyone know how I can utilize the POTS/ADSL splitter that's in the box?
BTW: The left side of the NIC is locked down by what seems to be a special type of screw that has a metal pin in the center. What type of tool do I need to open that or do I even need to?
Thanks,
Torsten