Moving down the street, going from gigabit to 40mbs

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
2 posts Page 1 of 1
by Jewbilee » Mon Apr 15, 2019 4:49 pm
Hi there,

I live in Sebastopol (95472) and I'm moving just down the street. It's looking like I'm going from Gigabit fiber to a TOP speed of 40mbs... is this my life now? I like Sonic a lot and love seeing the company grow and expand service into other cities, but will there ever be an infrastructure upgrade for long time customers who drew the short straw location-wise?

Don't get me wrong, I'm thankful the service is even available at all, but when competitors are offering twice the speed for 3/4 of the price it's stretching the limits of my brand loyalty. Is there any hope for me?
by jacob.karinen » Wed Apr 17, 2019 10:37 am
We're working on expanding our fiber service as quickly as we can so there's a possibility it would be a shortlived time on our Fusion DSL service. If you want to DM me your new address I can look into it and see if there's anything I can do to help.
Jacob K.
Community and Escalations Supervisor
Sonic
2 posts Page 1 of 1

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