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Re: Gigabit Fiber South San Fransisco

Posted: Tue Nov 05, 2019 9:04 am
by hyena
franksayshai wrote:
Just wanted to check back to see if there was an update for November?


I haven't gotten any updates from Sonic in my email yet. I'll post whatever they send me here as soon as I get it.

Re: Gigabit Fiber South San Fransisco

Posted: Tue Nov 05, 2019 3:43 pm
by franksayshai
Thanks for your efforts!

Definitely on my toes especially being in an area with overhead lines, but in the area close to 101/Costco Business Center. (feels like the outskirts of South SF).

One day i'll hopefully get fiber. One day...

Re: Gigabit Fiber South San Fransisco

Posted: Wed Nov 06, 2019 11:34 am
by hyena
November

Sonic is still making forward progress in your area and is hitting all projected milestones with the city. Although this process takes time, we promise it's worth the wait for you to get the fast, friendly internet you deserve. We will let you know once your area enters into the next Engineering phase.

Re: Gigabit Fiber South San Fransisco

Posted: Thu Dec 05, 2019 4:35 pm
by hyena
December

The Sonic team is moving quickly in this engineering phase. The permitting process has gone seamlessly with your city and we are on track to begin construction in the new year. We have performed much of the prep work and expect the construction phase to move fast as well. We are ecstatic to bring your neighborhood fiber and we can't wait for you to move into the construction phase soon. Stay tuned for more to come!

Re: Gigabit Fiber South San Fransisco

Posted: Tue Jan 07, 2020 8:53 am
by hyena
January

The Sonic Team is preparing to kick off the construction phase of the fiber build in your area. We have been organizing the fiber design and receiving permits from the city over the past few weeks. We expect to move you into the next phase this Spring! Cheers to that!

Re: Gigabit Fiber South San Fransisco

Posted: Tue Jan 07, 2020 11:27 am
by franksayshai
Thanks for the update! Time to look forward to Sonic trucks in the area!

Re: Gigabit Fiber South San Fransisco

Posted: Thu Jan 23, 2020 11:12 pm
by franksayshai
@dane. Are there any plans to expand to Randolph Ave? I am having trouble running the availability checker and used to see options for DSL and no option for Fiber.

Re: Gigabit Fiber South San Fransisco

Posted: Fri Jan 24, 2020 10:00 am
by dane
franksayshai wrote:
@dane. Are there any plans to expand to Randolph Ave? I am having trouble running the availability checker and used to see options for DSL and no option for Fiber.


If the availability check tool on the website isn't giving you a result, you could ring or email sales and they can dig into that.

Re: Gigabit Fiber South San Fransisco

Posted: Fri Feb 07, 2020 10:07 am
by hyena
February

Yay! Congratulations, you are now in the Construction Phase of your Fiber build. Here is what to expect:

Friendly Sonic Team members and their trucks moving into your neighborhood. Please wave hello, they love what they do and are happy to bring your Fiber.
Communications from Sonic with activation updates and news of your area's construction.
Once your address is turned live, you will receive a notice to schedule your install.
This is our favorite part of building Sonic Fiber. After all of the hard work our team does behind the scenes, you can now visibly see our crew bringing you the fastest internet in the nation! Stay Tuned

Re: Gigabit Fiber South San Fransisco

Posted: Fri Mar 06, 2020 1:07 pm
by hyena
March

The construction phase of your Fiber build is in full swing. While we haven't officially connected any homes in your area yet, we're actively working to get equipment in place to deliver the fastest internet in the nation to your home very soon. We project your neighborhood to begin going live this summer. Thank you for choosing Sonic!