Can't Login To Router

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4 posts Page 1 of 1
by pillers » Sun Mar 31, 2019 11:57 pm
Any time I use to login to my router I get a page that reads.

You don't have permission to access /prime-home/control-panel/login on this server
Apache/2.2.29 (Amazon) Server at Port 443

Any solutions to this? Am I using the right URL?
by rhannus » Mon Apr 01, 2019 9:13 am
by Hapanese » Wed Aug 21, 2019 9:39 am
I'm having the same issue. Adding /admin only prompts a log-in screen, but I don't know what username and password I'm supposed to use. admin/admin didn't work, neither does admin/my wifi password.
by david.c » Wed Aug 21, 2019 9:44 am
If you are trying to access the gateway on a SmartRG please use and you will be prompted to put in a username and password. The username is admin and password will be the wifi key located on the back of the smartRG.

Username: admin
Password: <WiFi Key> located on back of the smartRG

If you are still having trouble check out our help page: ... RG-SR515AC
Community and Escalations Specialist
David C
4 posts Page 1 of 1

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