On a fusion fiber line:
I have a device with a mac address ending in D2:11
fusion assigns it IP address XXX.XXX.92.105
Subnet Mask: 255.255.252.0
Default Gateway: XXX.XX.92.1
DNS1: 208.201.224.11
DNS2: 208.201.224.33
I have another device with a mac address ending in 57:30. Fusion assigns it X.X.141.125 with a gateway of X.X.140.1. So far so good.
The first works, the second is dead. The gateway won't ping. Sonic phone support can't figure it out.
They cleared "8 position mac address cache", rebooted the ONT and ran a line check. Everything was fine.
I can switch the devices at will: the dot 11 works, the dot 125 can't reach the Internet.
Are there any magic words I can use with Sonic technical support to get something reset or cleared, so the
57:30 device can get a working IP address?
I have a device with a mac address ending in D2:11
fusion assigns it IP address XXX.XXX.92.105
Subnet Mask: 255.255.252.0
Default Gateway: XXX.XX.92.1
DNS1: 208.201.224.11
DNS2: 208.201.224.33
I have another device with a mac address ending in 57:30. Fusion assigns it X.X.141.125 with a gateway of X.X.140.1. So far so good.
The first works, the second is dead. The gateway won't ping. Sonic phone support can't figure it out.
They cleared "8 position mac address cache", rebooted the ONT and ran a line check. Everything was fine.
I can switch the devices at will: the dot 11 works, the dot 125 can't reach the Internet.
Are there any magic words I can use with Sonic technical support to get something reset or cleared, so the
57:30 device can get a working IP address?