I also have a preorder for the Redwood City area and I would like to know if Sonic has cancelled or only delayed the fiber rollout here? I haven't received communications regarding the status of this and Sonic's preorder page appears to have been taken down. Does this mean that Sonic is just quietly giving up on their gigabit fiber expansions in the Bay Area, including Redwood City?
I'm in Friendly Acres in RWC, and the last update I got was March. Fingers crossed it's still "on".
In this phase, our team is collecting data for review and analysis to determine if your neighborhood is viable for fiber. This process can take anywhere between 9-12 Months. Because of this, we're going to lessen the amount of communication you receive until you get dropped into "construction phase" where updates occur more regularly from month-to-month.
Sonic's team is reviewing all the necessary requirements needed to begin engineering in your neighborhood. After this, our teams map out the exact placement of fiber in your neighborhood. This is an exciting (but often lengthy) phase. Because of this, we will cut back on communications and will reach out when we move into the next stage of your fiber build. We appreciate your patience.