I am interested in purchasing DSL service for my home, and based on the qualification tool, it says that my line is eligible. I currently have AT&T DSL service.
Recently, I purchased AT&T's "flavor" of the PACE 4111N modem/router, similar to Sonic.net's "flavor" of their Pace 4111N modem/router.
As I read several recent posts about the rental of a modem, and comments by Dane Jasper, it appears that the rental of the modem is optional, yet while speaking to Sonic.net representatives over the telephone, the rental of the modem is mandatory and is regardless if you already have your own equipment.
I would like to obtain service from Sonic.net, but do not want to pay an extra $6.50 per month/$78.00 per year/32.5 % more per month over the $19.95 introductory monthly plan, and 16.3% more per month over the regular $39.95 per month monthly plan.
The bottom line? Is Sonic.net really telling me that in order to be a customer, they want me to pay an extra 32.5% and/or 16.3% more per month for the use of a modem, when the one I have, a PACE 4111N will work perfectly fine over their network?
It appears that you have eliminated the $35.00 activation fee. I would rather pay the $35.00 activation fee as long as I can bring my Pace 4111N modem/router.
I am open to understanding what I am missing here. An extra 32.5% per month during the first year?
For whatever it's worth, speaking to Pace/2Wire customer service, they say that as far as the DSL router/modems (non U-verse), they are all virtually the same, with small tweaks for each unique customer such as Century Link/Qwest, Bell South/AT&T and the legacy AT&T areas of Pacific Bell/Ameritech/SBC and SNET, or in the case of Sonic.net for your "flavor" of the Pace 4111N.
Please clarify the BYOD modem/router policy, as the forum comments and what the customer service representatives are stating over the telephone do not match.mer service representatives have been very helpful in answering my service related questions.
Thank you
Recently, I purchased AT&T's "flavor" of the PACE 4111N modem/router, similar to Sonic.net's "flavor" of their Pace 4111N modem/router.
As I read several recent posts about the rental of a modem, and comments by Dane Jasper, it appears that the rental of the modem is optional, yet while speaking to Sonic.net representatives over the telephone, the rental of the modem is mandatory and is regardless if you already have your own equipment.
I would like to obtain service from Sonic.net, but do not want to pay an extra $6.50 per month/$78.00 per year/32.5 % more per month over the $19.95 introductory monthly plan, and 16.3% more per month over the regular $39.95 per month monthly plan.
The bottom line? Is Sonic.net really telling me that in order to be a customer, they want me to pay an extra 32.5% and/or 16.3% more per month for the use of a modem, when the one I have, a PACE 4111N will work perfectly fine over their network?
It appears that you have eliminated the $35.00 activation fee. I would rather pay the $35.00 activation fee as long as I can bring my Pace 4111N modem/router.
I am open to understanding what I am missing here. An extra 32.5% per month during the first year?
For whatever it's worth, speaking to Pace/2Wire customer service, they say that as far as the DSL router/modems (non U-verse), they are all virtually the same, with small tweaks for each unique customer such as Century Link/Qwest, Bell South/AT&T and the legacy AT&T areas of Pacific Bell/Ameritech/SBC and SNET, or in the case of Sonic.net for your "flavor" of the Pace 4111N.
Please clarify the BYOD modem/router policy, as the forum comments and what the customer service representatives are stating over the telephone do not match.mer service representatives have been very helpful in answering my service related questions.
Thank you