75 Mbytes profile but only getting 50 Mbytes per second on newly installed FTTN
Posted: Fri Feb 08, 2019 4:04 pm
The AT&T guy came in and successfully installed the service. He was able to detect that we are only receiving 55Mbytes with max threshold of 145 Mbytes with a 75 Mbytes service profile.
He then proceed to call AT&T to increase my service to match with what we are suppose to receive. After hours of waiting and getting rejected on the phone with AT&T, he gave up. Now, is there anything Sonic can do on your end or my end?
The installation guy is just awesome and doing his job. Other than that, I did see an increase in overall speed.
He then proceed to call AT&T to increase my service to match with what we are suppose to receive. After hours of waiting and getting rejected on the phone with AT&T, he gave up. Now, is there anything Sonic can do on your end or my end?
The installation guy is just awesome and doing his job. Other than that, I did see an increase in overall speed.