Trying to check availability for *fiber* - website is inconsistent?

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
4 posts Page 1 of 1
by David Stellar » Wed Jan 02, 2019 2:11 pm
The sonic website makes it very difficult to find out if/when we will see fiber for our neighborhood in SF (specifically Bayview, 94124). Looks like you've made it South of 280, so we're not too far from the expanding map, if there was any way to look it up.

On the fiber page:

https://www.sonic.com/gigabit-fiber-internet

It says you can check availability by going here:

https://www.sonic.com/availability

On that page, it just gives availability to for DSL, and no info on fiber. Furthermore, this page talks about pre-order, but doesn't make it clear where one does this:

https://help.sonic.com/hc/en-us/article ... -Pre-Order

And many posts on the forums talk about using the availability page to see when fiber may come to their area.

Possibly preorder is only shown when fiber is coming, but how can we tell when pre-order is coming? :)

A google search finds this page:

https://www.sonic.com/sanfrancisco

But if you fill that out you are brought to a broken version of the availability page.

I found ThatDan's map at https://github.com/ThatDan/sonic_fiber - but it hasn't been updated in over a year and doesn't show the supposed expansion into Excelsior, etc..:

https://www.sfchronicle.com/business/ar ... 082976.php
by Larns576 » Wed Jan 02, 2019 9:31 pm
From what I can tell, if sonic fiber preorder is available, it would show on your availability results and allow you to place a preorder. It means they scoped out the area and are planning to build fiber there in the near future (usually within a year).

If you dont have the preorder option available, that means there are no immediate plans to build there. Plans could change, but highly unlikely within 6-9mo. Sonic no longer announces far into the future plans for competitive reasons.

My personal opinion of 94124: ATT has already built fiber in some of that area a year ago. If it's available at your address, ATT fiber thru Sonic should've been listed as an option. It is possible ATT skipped your block for whatever reason. If that's the case, I doubt Sonic would build in your area anytime soon because of ATT fiber already being present. It would be more advantageous for them to build fiber where there's no competition. It would also depend on how much ATT fiber is already in the area. I do not know the extent of ATT's fiber but I can see some fat fiber by the Silver Terrace playground and surrounding streets. This is just speculation on my part.

TLDR:

If sonic fiber preorder avail = maybe within a year.

If no preorder avail = 1+ year(s) or never. Only Sonic knows but they're not ready to announce.

THESE ARE ALL MY PERSONAL OPINIONS AND NOT OFFICIAL STATEMENTS FROM SONIC. They could be true or be a bunch of hogwash.
by David Stellar » Thu Jan 03, 2019 10:18 am
Also confusing is this page:

https://www.sonic.com/sanfrancisco

Which is supposed to allow you to check your availability for Fiber, but if you put in your address it tells you Sonic is available and offers some DSL.
by larns576 » Thu Jan 03, 2019 12:33 pm
Hmm, that page doesn't work for me. Doesn't return any results at all even after trying different addresses. I've always used https://www.sonic.com/availability, which Dane has posted multiple times for others to check availability. I believe it has the most up to date info regarding what they have.
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