I signed up for Fusion IP Broadband (Sonic + AT&T Fiber in San Francisco) on 11/10/18 and now over two months later, five AT&T no shows, over 21 calls to Sonic, I'm still without service. Each time I call Sonic, it feels like I'm calling for the first time, and I have to request escalation. At this stage, I would have expected my install problems would warrant an automatic escalation. I know it's difficult working with AT&T, but in my case, it would seem that the coordination has totally failed. I was hoping to get this resolved without having to post on the forums, but I've reached my limit. I just requested to speak with a supervisor, but I received the standard 24-48 hour call back time-frame and maybe AT&T would be out tomorrow. All of this has become completely unacceptable. I hope there's a response from Dane to address all of these install problems. I've been a loyal Sonic DSL customer since 2011, but this Fusion install has really tested my limits.