Please check 5405 Thomas Ave. Oakland 94618 for Fiber availability.
My bet is it has fallen off the map and is in limbo even though there is Fiber 100 feet away on Broadway two telephone poles away.
The fiber you are seeing 100 feet away is not Sonic fiber. Sonic has not yet expanded our network in the East Bay to reach South of Hwy 24. If/when we do, hopefully we can reach you!