Hello,
I was very excited to see that on Monday there was Sonic.net survey crews working and marking the sidewalks on my street in Santa Rosa.
Next day they left a Green Sonic.net door tag explaining they will be building during the next 10 days on my street to bring fiber to our neighborhood (Yay!).
Today I called sonic to place my pre-order and they said they had no idea what I was talking about. That they have no info about fiber coming to my street and said it was probably a mistake but I could call back to check later.
So, was I just too early?
My questions are:
Are we getting it or was it truly a mistake?
If we are, what is the ETA?
Is it ATT fiber branded as Sonic or Sonic Fiber?
Can I place my Pre Order now or when?
Will I qualify for the new customer promos including the $200 Contract "Buy Out" ?
The reason I ask this is because I have been a sonic.net customer for over 10 years but I have an "email only account" because after i moved a while back there was no fast internet choices offered by you for my address but I retained my "paid email only account". I recently got Gigabit from Comcast and if you offer Gigabit I am definitely jumping their ship.
You should be able to pull my account based on my forum username as itmatches my sonic.net account, or if you need my address let me know.
Thanks in advance.
Ed
I was very excited to see that on Monday there was Sonic.net survey crews working and marking the sidewalks on my street in Santa Rosa.
Next day they left a Green Sonic.net door tag explaining they will be building during the next 10 days on my street to bring fiber to our neighborhood (Yay!).
Today I called sonic to place my pre-order and they said they had no idea what I was talking about. That they have no info about fiber coming to my street and said it was probably a mistake but I could call back to check later.
So, was I just too early?
My questions are:
Are we getting it or was it truly a mistake?
If we are, what is the ETA?
Is it ATT fiber branded as Sonic or Sonic Fiber?
Can I place my Pre Order now or when?
Will I qualify for the new customer promos including the $200 Contract "Buy Out" ?
The reason I ask this is because I have been a sonic.net customer for over 10 years but I have an "email only account" because after i moved a while back there was no fast internet choices offered by you for my address but I retained my "paid email only account". I recently got Gigabit from Comcast and if you offer Gigabit I am definitely jumping their ship.
You should be able to pull my account based on my forum username as itmatches my sonic.net account, or if you need my address let me know.
Thanks in advance.
Ed