short, intermittant Service light outage occasionally

[JerryP]

every now and then, the service light on my pace 5268 will go off, then come back on after a few minutes. I happen to notice because I'm streaming a radio station and lose the sound. it started recently a few weeks ago. the event log says a node is down, then up, but nothing else out of the ordinary.

anyone know if this is how a dying modem is? or maybe just the co rebooting their equipment? thanks

[jacob.karinen]

The service light should flicker if data is being sent over the network. If it's cutting out completely and you lose internet connection then it may be a modem issue. I would recommend giving our support team a call at 855-394-0100. You can do some quick troubleshooting with them and, if need be, set up a replacement to be sent at no charge.