Honestly, please stop sending me monthly updates filled with exclamation points and self back patting. It's fairly tone deaf to tell me how amazing the progress in my neighborhood is when it's been since last November when I signed up and it's just now past the 50% mark.
I understand Berkley city permitting is a pain, but honestly, even if things are going great on your end, opening an email every month that has no information and little progress just further makes me question whether I'll ever get the service I signed up for.
I hear you; I just wanted to note that they started sending these monthly emails because of complaints here when they stopped (IIRC because permitting caused their projections to become unmeetable).
And at least now instead of % in your neighborhood they say % in your area.
Now that the permit logjam has broken, they could probably give projections again with non-zero reliability, so maybe your post will prompt them to jump back into projections?
I guess it could be worse. A couple months a tech upgrade I was waiting for came out that was years overdue, with absolutely zero mention that it would ever even come.