by
manfrin » Tue Apr 16, 2019 7:11 pm
Dwight is far enough away from me that I'm not likely in that zone, but I don't know because I've been told nothing.
No communication for a year, then in Jan an apology saying 'sorry, we're going to do better about communicating', and then months of useless 'we're working on it!' emails that have told me exactly nothing. The excuse for missing the original turn-on date was that it was the holidays, and so they couldn't do any construction downtown -- I don't live near downtown.
I called in a few months ago, was told it would be about a month. I called in 2 months ago, was told it would be a month or two. Then I called in a month ago and was told they don't know, that it would probably be 6 months or a year.
I am absolutely tired of this. LMI flyered my door offering gigabit. AT&T has been mailing me about gigabit. Sonic has had me 'preordered' for 1.5 years and has communicated nothing useful. Why was AT&T able to secure permits to build fiber, but Sonic not, when they took my preorder 1.5 years ago?