For many years i have had 1 static ip and a 5168 pace bonded modem in bridge mode. Behind is an asus rt-ac66u with ports forwarded and a network including a synology nas with many features such as web hosting, peronal dns, and mail server.
All was well untill yesterday.
I picked ul a new 5268 and have had little or no service sinve trying to configute with help of patient, willing Sonic support. After at least 3 hours phone time and 2 different 5268's i cannot even get the 5168 to work. I'm sending this this via cell phone. Usual erro message on my computer, even when directly wired, is dns server (sonic) cant be reached.
There seems to be some confusion about how to config the 5268 for static ip. And bridge. I recall when I originally put 5168 in bridge, sonic had to do something to force or permit this change. AFAIK, no one is doing anything similar for me now. All the dozens of configs we've tried have no connectivity. Service light does not come on though both broadband connections sync.
Factory resets of BOTH rentals now seem ineffective. I would love just to have my old system...which worked for years with 5168 in bridge, but no support person seems to know how to do that either. They have tried diligently but i now have zero service.
Please help.
chandos
All was well untill yesterday.
I picked ul a new 5268 and have had little or no service sinve trying to configute with help of patient, willing Sonic support. After at least 3 hours phone time and 2 different 5268's i cannot even get the 5168 to work. I'm sending this this via cell phone. Usual erro message on my computer, even when directly wired, is dns server (sonic) cant be reached.
There seems to be some confusion about how to config the 5268 for static ip. And bridge. I recall when I originally put 5168 in bridge, sonic had to do something to force or permit this change. AFAIK, no one is doing anything similar for me now. All the dozens of configs we've tried have no connectivity. Service light does not come on though both broadband connections sync.
Factory resets of BOTH rentals now seem ineffective. I would love just to have my old system...which worked for years with 5168 in bridge, but no support person seems to know how to do that either. They have tried diligently but i now have zero service.
Please help.
chandos