"I'm sorry, but your home is 16,000 feet away, and that's too far for fusion"
When I moved into my temporary rental, only to put a "pause" on Sonic and got to Comcast temporarily, I had to deal with what has been the worst business I've ever dealt with. I a dealt with it only because my business needs speedy internet, but I thought there would be a shining light at the end of the tunnel. Today's news was not good. I'd rather not ATT it either.
So, your customer service rocks, and has me drooling for more. I purchased a home in Santa Rosa partially for the reason that I thought you'd have your internet tentacles all over it.
PLEASE OH PLEASE get your hometown covered, and the fast stuff over by Montgomery High School (Bertha Lane to be precise).