One day my scp bandwidth to Media Temple dropped and stayed there:
approved_pair_dump.sql 100% 171MB 7.0MB/s 00:24
approved_pair_dump.sql 100% 172MB 8.0MB/s 00:21
approved_pair_dump.sql 100% 172MB 297.1KB/s 09:51
approved_pair_dump.sql 100% 172MB 318.1KB/s 09:13
The Sonic tech was unable to measure sustained download bandwidth on his laptop, meaning a wasted visit. I was also told by him and a supervisor that that was the best support Sonic could provide - there was no further recourse. Simple knowledge of wget and traceroute could have solved the issue, but according to a third supervisor who called me back after the visit, the only way to reach people who know about wget and traceroute is to post in a forum and hope someone literate picks up on it.
%%%% is the first word that comes to mind here, and now I'm only here for the net neutrality, and thinking of using my own router too, since another issue is seeing wireless nets advertised that shouldn't be there (e.g. Sonic-XXXX_3). If the field techs had known to tell me to try the forums, it might have helped. What bad customer relations to say take it or leave it, in effect!
approved_pair_dump.sql 100% 171MB 7.0MB/s 00:24
approved_pair_dump.sql 100% 172MB 8.0MB/s 00:21
approved_pair_dump.sql 100% 172MB 297.1KB/s 09:51
approved_pair_dump.sql 100% 172MB 318.1KB/s 09:13
The Sonic tech was unable to measure sustained download bandwidth on his laptop, meaning a wasted visit. I was also told by him and a supervisor that that was the best support Sonic could provide - there was no further recourse. Simple knowledge of wget and traceroute could have solved the issue, but according to a third supervisor who called me back after the visit, the only way to reach people who know about wget and traceroute is to post in a forum and hope someone literate picks up on it.
%%%% is the first word that comes to mind here, and now I'm only here for the net neutrality, and thinking of using my own router too, since another issue is seeing wireless nets advertised that shouldn't be there (e.g. Sonic-XXXX_3). If the field techs had known to tell me to try the forums, it might have helped. What bad customer relations to say take it or leave it, in effect!