DSL Dropped

Internet access discussion, including Fusion, IP Broadband, and Gigabit Fiber!
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by johnga » Tue May 29, 2012 7:00 pm
I have Sonic at both work and home. Both locations are experiencing DSL problems for the last few weeks. My home network tends to drop when I visit websites like Netflix - not streaming, just browsing. My work network just drops - we use it for credit card processing and the drops are very annoying. Restarting the router/modem solves the problem at both locations, but it's getting to be much more frequent at home, and it never happened before at work. Any suggestions?
by dane » Tue May 29, 2012 9:24 pm
You could check out the troubleshooting post here:

viewtopic.php?f=10&t=196

But generally, for circuit reliability problems many issues require a dispatch of a technician to resolve them, so you should call support.
Dane Jasper
Sonic
2 posts Page 1 of 1

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