unable to verify xxx-xxx-xxxx a valid (non-uVerse) AT&T land-line phone number

[Jice]

I'm going through the Sonic FTTH sign up procedure and get this message:

"We're sorry, but we were unable to verify xxx-xxx-xxxx a valid (non-uVerse) AT&T land-line phone number for the address."

The message includes my correct land line (POTS, not VOIP) phone number from AT&T. Why would Sonic be unable to verify?

[jice]

Sales says not to worry and that this is somewhat typical. We'll see.

[miken]

Woops, sorry for the confusion! Once the line is installed get in touch with support and we can initiate the number port from AT&T.

[jiceman]

How long does the number port take? Initiated on Saturday Dec 9th (was told that the process would be started on Monday). When should I expect it to complete?

[miken]

Number ports generally take 7-10 business days. I've left you a voicemail with some specific information though.

[jiceman]

Thanks!

[bobakohixy]

Sorry to resurrect this conversation, but I am having the same problem. I actually do have a valid (non-uVerse) AT&T land-line phone number. (POTS, not VOIP) If I go ahead and order Sonic Internet and voice, will this disrupt my current phone service in any way (before I start the porting process.) I have had this land-line number for many years and I do not want to lose it.