I'm in the market to switch to a new ISP so I'm in the process of comparison shopping. Unfortunately I can't find internet only products and prices on your website. On the front page I clicked the "Shop Now" button under "For Home" and I was presented with three options. Internet & Phone, Television and Web Hosting. I do not need Phone, Television or Web Hosting so I clicked Internet and Phone. What I found was one product offered for an internet and phone bundle for 39.99 and nothing else.
I have a regular land-line for emergencies and have no desire for a VOIP phone service. One of my biggest fears is that I'll be struck down by something that will leave me unable to speak (choking, anaphylactic shock that constricts the airway or unconsciousness come readily to mind) and since I'm home alone with my five year old daughter for many hours during the day, the last thing I want is to be fumbling with trying to have her try and relay where we are to a 911 dispatcher. Irrational? Probably, but it eases my mind so I'm going to stick with it until VOIP phone service is proven to be just as reliable with 911 services as a traditional land line. I use paid netflix and free hulu for my TV needs and I pay $45 a month for ATT Uverse internet only. (I do not subscribe to Uverse TV or phone services)
What I want to know is if you offer unbundled Internet service plans, what would your price points for various bandwidth tiers be? Like everyone else, I'm in the market to find better speeds for less money and I'm willing to switch providers to get it. I used to have an account with you many years ago when I lived in the area but had to switch to ATT when I moved down to Novato. I stayed with them even after I moved back here but since the times are putting a vice-like squeeze on our pocketbook, I'm looking for a better deal and recalled that for the six or so years we used sonic.net as our ISP, I was pleased with your service.
Current speeds as tested at speedtest.net: 11.53Mbps down, 1.47Mbps up, Ping 31ms
http://www.speedtest.net/result/1834635256.png
I have a regular land-line for emergencies and have no desire for a VOIP phone service. One of my biggest fears is that I'll be struck down by something that will leave me unable to speak (choking, anaphylactic shock that constricts the airway or unconsciousness come readily to mind) and since I'm home alone with my five year old daughter for many hours during the day, the last thing I want is to be fumbling with trying to have her try and relay where we are to a 911 dispatcher. Irrational? Probably, but it eases my mind so I'm going to stick with it until VOIP phone service is proven to be just as reliable with 911 services as a traditional land line. I use paid netflix and free hulu for my TV needs and I pay $45 a month for ATT Uverse internet only. (I do not subscribe to Uverse TV or phone services)
What I want to know is if you offer unbundled Internet service plans, what would your price points for various bandwidth tiers be? Like everyone else, I'm in the market to find better speeds for less money and I'm willing to switch providers to get it. I used to have an account with you many years ago when I lived in the area but had to switch to ATT when I moved down to Novato. I stayed with them even after I moved back here but since the times are putting a vice-like squeeze on our pocketbook, I'm looking for a better deal and recalled that for the six or so years we used sonic.net as our ISP, I was pleased with your service.
Current speeds as tested at speedtest.net: 11.53Mbps down, 1.47Mbps up, Ping 31ms
http://www.speedtest.net/result/1834635256.png