Hi guys, and Dane in particular,
TL;DR You're an honest company, please be consistent to yourselves and advertise the $50/mo cost that includes the required router rental, or give us an option to buy our own modem w/out penalty.
After lusting for Sonic for many years, I finally was able to get fiber installed at my place. Thank you.
I love it. Good speed.
The price is even reasonable at $50/month, though I signed up early and was offered $40/month.
The kicker? It was not at all obvious that I'd need to rent a $9.50/month router for the first year. I bought my router when I was at Comcast and, frankly, I don't really need another rental router going forward, even if I had to upgrade. This is inconsistent with Sonic's corporate personality. You (otherwise) come across as local, above board, honest, fighting for the individual, etc. When even a $50/month rate is great for GB fiber, this seems unnecessarily sneaky.
Thanks,
Daniel
TL;DR You're an honest company, please be consistent to yourselves and advertise the $50/mo cost that includes the required router rental, or give us an option to buy our own modem w/out penalty.
After lusting for Sonic for many years, I finally was able to get fiber installed at my place. Thank you.
I love it. Good speed.
The price is even reasonable at $50/month, though I signed up early and was offered $40/month.
The kicker? It was not at all obvious that I'd need to rent a $9.50/month router for the first year. I bought my router when I was at Comcast and, frankly, I don't really need another rental router going forward, even if I had to upgrade. This is inconsistent with Sonic's corporate personality. You (otherwise) come across as local, above board, honest, fighting for the individual, etc. When even a $50/month rate is great for GB fiber, this seems unnecessarily sneaky.
Thanks,
Daniel