by
rtrinh » Tue Apr 11, 2017 7:41 pm
Hi dct, I managed to fix it just now but I will post the traceroute as it is pretty much the same output I was getting as I ran it last night.
Code: Select all
C:\Users\Robin>tracert storagereview.com
Tracing route to storagereview.com [209.212.254.169]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms READYSHARE [192.168.1.1]
2 1 ms <1 ms <1 ms lo0.bras1.snfcca14.sonic.net [50.0.79.96]
3 22 ms 17 ms 21 ms 0.ae10.cr2.colaca01.sonic.net [142.254.59.149]
4 * * * Request timed out.
5 2 ms 2 ms 2 ms 50.ae4.gw.pao1.sonic.net [142.254.58.158]
6 10 ms 1 ms 2 ms te0-0-0-15.ccr21.sjc04.atlas.cogentco.com [38.104.141.81]
7 3 ms 3 ms 3 ms be2016.ccr22.sfo01.atlas.cogentco.com [154.54.0.177]
8 18 ms 18 ms 18 ms be3110.ccr21.slc01.atlas.cogentco.com [154.54.44.142]
9 29 ms 29 ms 29 ms be3038.ccr22.den01.atlas.cogentco.com [154.54.42.98]
10 40 ms 40 ms 40 ms be3036.ccr22.mci01.atlas.cogentco.com [154.54.31.90]
11 50 ms 50 ms 50 ms be2433.ccr22.dfw01.atlas.cogentco.com [154.54.3.213]
12 51 ms 50 ms 50 ms be2693.ccr22.dfw03.atlas.cogentco.com [154.54.25.18]
13 50 ms 50 ms 51 ms te0-0-1-0.rcr11.dfw05.atlas.cogentco.com [154.54.1.62]
14 51 ms 51 ms 51 ms te0-0-2-0.nr11.b000326-3.dfw05.atlas.cogentco.com [154.24.1.146]
15 65 ms 65 ms 65 ms 38.122.56.186
16 65 ms 65 ms 65 ms 216.68.14.88
17 65 ms 65 ms 65 ms 216.68.14.108
18 65 ms 65 ms 65 ms 216.68.239.89
19 65 ms 65 ms 65 ms 216.68.239.90
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Here's my timeline of what I did today.
- Earlier this afternoon the ONT was restarted. Same IP address of 198.27.x.x was reassigned. Website unreachable.
- Around 6:35PM I directly connected my laptop to the ONT and was assigned a new IP address 50.1.x.x. Website is reachable.
- Plugged back in the router and got reassigned the old 198.27.x.x. Website unreachable.
- Rebooted router and got reassigned the old 198.27.x.x. Website unreachable.
- 6:48PM Went into the Netgear router internet settings use my desktop MAC address to force a new IP address assignment. No IP address assigned.
- Unplugged the router to the ONT, restore router MAC address and plugged the router back to the ONT 20 minutes later at 7:08PM. No IP address assigned.
- Changed the MAC address to my laptop that was assigned the 50.1.x.x. on the router. IP address assigned to 50.1.x.x. Website is reachable and posting this reply.
Hopefully there's some useful information from this.